Terms of service

Terms of Service

Last updated: April 7, 2026

Welcome to LERO. These Terms of Service (“Terms”) govern your access to and use of the LERO website, store, products, content, features, and services (collectively, the “Services”).

By placing an order through the Services, or by clicking to accept these Terms where that option is made available, you agree to be bound by these Terms and our linked policies. If you do not agree to these Terms, you should not use the Services. These Terms apply to all users of the Services, including without limitation browsers, customers, and users who submit content through the Services.

1. About LERO

LERO is a sole proprietorship owned and operated by Leroy Herrick III (“LERO,” “we,” “us,” or “our”), based in Ripley, New York. LERO operates this website and online store and offers products and related services through the Services. At this time, LERO sells only to customers located in the United States. Our online store is hosted on Shopify, which enables us to display products, process orders, and facilitate checkout.

2. Eligibility and Use of the Services

By using the Services or placing an order, you represent and warrant that you are at least 18 years old or the age of majority in your jurisdiction, are legally capable of entering into a binding contract, and that any information you provide to us is current, complete, and accurate. If you use a payment method to place an order, you represent and warrant that you are authorized to use that payment method.

You agree to use the Services only for lawful purposes and in accordance with these Terms. You may not use the Services:

  • for any unlawful, fraudulent, or unauthorized purpose;

  • to violate any applicable law, regulation, or third-party right;

  • to interfere with or disrupt the security, operation, or integrity of the website or the Services;

  • to attempt to gain unauthorized access to any part of the Services, related systems, accounts, or networks;

  • to transmit malware, malicious code, or other harmful material;

  • to use bots, scripts, automated methods, or false identities to place orders, access the Services, scrape content, or interfere with normal operation;

  • to copy, reproduce, republish, distribute, exploit, or misuse our product listings, images, branding, designs, text, or other content without our prior written permission;

  • to impersonate LERO, misrepresent any affiliation with us, or use our branding, product listings, or content in a misleading, deceptive, or unauthorized manner;

  • to purchase products for resale, redistribution, or other commercial purposes without our prior written consent.

We reserve the right to refuse service, cancel or limit orders, suspend access to the Services, or terminate accounts or access if we believe, in our sole discretion, that you have violated these Terms or engaged in fraud, abuse, suspicious activity, unauthorized resale, or other conduct that may harm LERO, our customers, or our operations.

3. Products and Product Information

We make reasonable efforts to describe and display our products as accurately as possible, including product descriptions, specifications, features, images, colors, and compatibility information. However, product information may occasionally contain typographical errors, inaccuracies, or omissions, and we do not warrant that all product information will always be complete, current, or error-free.

Unless expressly stated otherwise on the applicable product page, our current products are charging cables and related accessories designed for use with compatible USB-C devices. Product compatibility, charging performance, data transfer speed, and overall performance may vary depending on factors including the device used, charging adapter or power source, supported charging protocol, device battery level, device temperature, cable length, and other operating conditions.

Unless expressly stated otherwise on the product page, USB 2.0 data transfer products offered by us support up to 480 Mbps data transfer speeds and do not support video output or Alt Mode. Where an included adapter is provided, its charging and data capabilities may be lower than the cable itself, and customers are responsible for reviewing the product page carefully before purchase.

Our products must be used only as intended and in accordance with any instructions, warnings, or compatibility information we provide. You should stop using a product immediately if it becomes damaged, frayed, excessively bent, modified, overheats, malfunctions, or otherwise appears unsafe. We are not responsible for damage caused by misuse, abuse, improper handling, unauthorized modification, improper storage, use with incompatible devices or accessories, or continued use of a product after damage or malfunction becomes apparent.

Product images are for general illustration purposes only. Actual appearance may vary slightly due to screen settings, lighting, manufacturing tolerances, product updates, and minor production differences. We reserve the right to correct errors, update product information, change specifications, discontinue products, or limit product availability at any time, with or without notice, subject to applicable law.

4. Orders, Pricing, and Billing

By placing an order, you agree that all information you provide to us, including billing, shipping, and payment information, is current, complete, and accurate. You are responsible for ensuring that your order details are correct before submitting your order.

All orders are subject to review, acceptance, and availability. Your order is an offer to purchase, and an order confirmation email or other acknowledgment of receipt does not constitute our acceptance of your order. We accept your order only when the product is shipped. Until shipment occurs, we reserve the right to refuse, cancel, or limit any order for any lawful reason, including suspected fraud, suspicious activity, unauthorized resale, pricing errors, product availability issues, duplicate orders, quantity limitations, or inaccurate billing or shipping information.

We reserve the right, in our sole discretion, to limit quantities purchased per person, per order, or per household, and to cancel or refuse orders that appear to be placed by dealers, resellers, distributors, bots, or other unauthorized parties.

Prices are listed in U.S. dollars unless otherwise stated. Prices, promotions, discounts, and product availability may change at any time without notice, subject to applicable law. If we discover an error in pricing, product information, or availability after an order is placed, we may, at our discretion, either:
(a) cancel the order and issue a refund for any amount charged; or
(b) contact you with the corrected information and give you the opportunity to approve the updated order before shipment.

You authorize us and our third-party payment processors to charge the payment method you provide for the total amount of your order, including applicable taxes, shipping charges, and any other disclosed fees. We may request additional verification or information before accepting or processing any order.

From time to time, we may offer products on a preorder or backorder basis. Any stated shipping or availability dates for preorder or backorder items are estimates only unless we expressly state otherwise. We reserve the right to cancel a preorder or backorder and issue a refund if the product becomes unavailable, fulfillment is delayed beyond a reasonable period, or we are otherwise unable to complete the order.

5. Shipping and Delivery

We currently ship only within the United States. We aim to process and ship most in-stock orders within 2 to 3 business days, but handling, shipment, and delivery times are estimates only and are not guaranteed. We may ship sooner when possible. Delays may occur due to order volume, payment verification, product availability, carrier delays, weather, supply issues, or other circumstances outside our control.

You are responsible for providing a complete and accurate shipping address and other delivery information at checkout. If an order is delayed, misdelivered, returned, or cannot be completed because the address or other information you provided was incorrect, incomplete, or inaccurate, we may cancel the order, require additional shipping charges before reshipment, or deduct applicable shipping costs from any refund, to the extent permitted by law.

Once an order has been transferred to the shipping carrier, delays caused by the carrier are outside of our control. If tracking shows that a package has been delivered but you believe you did not receive it, you should first contact the carrier to request assistance and then contact us. We may review these situations on a case-by-case basis, but we do not guarantee refunds or replacements for packages marked as delivered by the carrier.

If a package is lost in transit before delivery is completed, and the loss is confirmed by the carrier or otherwise reasonably verified by us, we may provide a replacement for the order. We reserve the right to determine the appropriate resolution based on the circumstances of the shipment and any available carrier information.

If your order arrives damaged, contains the wrong item, or is missing an item, you must contact us within 7 days of delivery at lerocables@gmail.com. To help us investigate and resolve the issue, you may be required to provide your order number, a description of the issue, and clear photos of the shipping package, shipping label, product received, and any visible damage, and to retain all original packaging materials until the issue is resolved.

Missing-item claims will be reviewed based on the information you provide, our fulfillment records, carrier information, and any other relevant evidence. We reserve the right to deny a missing-item claim if our records reasonably indicate that the order was fulfilled correctly or if sufficient supporting information is not provided.

For preorder or backorder items, any stated shipping or availability dates are estimates only unless expressly stated otherwise. If we are unable to ship within the stated or otherwise applicable timeframe, we may notify you of the delay and provide an opportunity to continue waiting or cancel the affected order, subject to applicable law.

6. Returns, Refunds, and Limited Warranty

Returns

We accept returns of eligible, non-defective items within 7 days of delivery. To be eligible for a return, the item must be opened but still in like-new condition, with no signs of misuse, damage, or excessive wear, and must include all original components provided with the order.

Returns are not accepted for items that are damaged through misuse, abuse, modification, improper handling, or other causes not attributable to LERO.

To start a return, you must contact us at lerocables@gmail.com within 7 days of delivery and provide your order number and a brief explanation of the return request. We may require photos of the item before authorizing the return.

For approved non-defect returns, the customer is responsible for return shipping costs. Original outbound shipping charges are non-refundable unless the return is due to our error, a defective product, or a damaged or incorrect item.

Refunds

Once we receive and inspect an authorized return, we will notify you whether your refund has been approved. If approved, the refund will be issued to your original payment method for the eligible refunded amount. Your payment provider may take additional time to process and post the refund.

We reserve the right to deny refunds for items returned without authorization, items that are not eligible for return, or items returned in a condition inconsistent with this policy.

30-Day Limited Warranty

Certain products sold by LERO are also subject to our separate 30-Day Limited Warranty, which is incorporated into these Terms by reference. The full warranty terms, including eligibility, coverage, exclusions, claim procedures, and remedies, are set out in our separate 30-Day Limited Warranty page.

Unless otherwise stated on the applicable product page or warranty page, the 30-Day Limited Warranty applies only to the original purchaser, begins on the date of delivery, and covers defects in materials and workmanship arising under normal intended consumer use during the warranty period.

If there is any conflict between this Section and the separate 30-Day Limited Warranty page with respect to warranty-specific terms, the separate 30-Day Limited Warranty page will control.

7. Store Credit and Promotional Offers

From time to time, we may, in our sole discretion, issue store credit, discount codes, promotional codes, or other offers. Any such credit or offer may be subject to additional terms, conditions, eligibility requirements, product exclusions, usage limits, minimum purchase requirements, and expiration dates as stated by us at the time of issuance.

Unless otherwise expressly stated by us in writing:

  • store credit issued by LERO will expire one (1) year from the date of issuance;

  • personal promotional codes issued for individual use will expire 30 days from the date of issuance; and

  • other promotional codes or offers will expire on the date stated in the applicable promotion or offer.

Store credit, discount codes, and promotional offers:

  • are not redeemable for cash except where required by law;

  • are not transferable, resalable, or redeemable by unauthorized third parties;

  • may not be combined with other promotions, discounts, or offers unless we expressly allow it;

  • may be limited to specified products, collections, order values, or customers; and

  • may be void where prohibited by law.

We reserve the right to cancel, refuse, modify, deactivate, or withhold any store credit, promotional code, discount, or offer if we believe, in our sole discretion, that it was issued or used in error or obtained or used through fraud, abuse, duplication, unauthorized sharing, technical malfunction, suspicious activity, or violation of these Terms.

LERO does not offer gift cards unless expressly stated otherwise.

8. Accounts and Communications

You may be given the option to create an account to use certain features of the Services, but an account is not required unless specifically stated at checkout or by the platform we use. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for restricting access to your account and devices. To the fullest extent permitted by law, you are responsible for all activity that occurs under your account.

You agree that any information you provide to us, including account, contact, and order information, will be current, complete, and accurate. We reserve the right to suspend, disable, or terminate any account, or refuse access to the Services, if we believe that false information has been provided, the account is being used in a fraudulent or abusive manner, or the Services are being misused.

By providing your email address, placing an order, creating an account, or otherwise contacting us, you consent to receive transactional and service-related communications from us, including communications relating to orders, shipping, returns, refunds, warranty claims, support requests, account activity, or other use of the Services.

If you choose to opt in to receive marketing or promotional emails, you may unsubscribe at any time by using the unsubscribe link included in the email or by contacting us at lerocables@gmail.com. Even if you unsubscribe from marketing emails, we may still send you non-promotional transactional or service-related communications when necessary for your orders, account, or customer support.

9. Privacy

Your submission of personal information through the Services is governed by our Privacy Policy, which is incorporated into these Terms by reference. If there is a conflict between these Terms and the Privacy Policy with respect to the collection, use, processing, or disclosure of personal information, the Privacy Policy will control to the extent of that conflict.

10. Intellectual Property

All content and materials available through the Services, including but not limited to our brand name, business name, logos, trademarks, product names, product listings, product descriptions, text, graphics, images, photographs, videos, designs, artwork, icons, layout, formatting, overall look and feel, website design elements, custom graphics, downloadable materials, and other content or materials made available through the Services (collectively, the “Content”) are owned by, licensed to, or otherwise controlled by LERO and are protected by applicable intellectual property, unfair competition, and other laws.

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services solely for your own personal, lawful, non-commercial shopping use. This license does not give you any ownership rights in the Services or the Content.

Except as expressly permitted by us in writing or as otherwise required by applicable law, you may not:

  • copy, reproduce, republish, upload, post, transmit, distribute, display, sell, license, or exploit any Content;

  • use our product photos, descriptions, branding, graphics, or listings for resale listings, marketing, advertising, or other commercial purposes;

  • modify, adapt, translate, create derivative works from, reverse engineer, or otherwise make unauthorized use of any part of the Services or Content;

  • scrape, crawl, harvest, frame, mirror, data mine, or use bots, scripts, or automated tools to access, copy, extract, or monitor the Services or Content;

  • remove, alter, or obscure any copyright, trademark, or other proprietary notice;

  • use our name, branding, images, designs, or Content in any manner that is misleading, deceptive, defamatory, infringing, or likely to cause confusion about affiliation, endorsement, or origin.

Any unauthorized use of the Services or Content may violate intellectual property and other laws and may result in suspension or termination of access to the Services, cancellation of orders, and other action as permitted by law.

11. Third-Party Services and Links

The Services may contain, use, integrate with, or make available third-party websites, platforms, applications, tools, products, or services, including, for example, Shopify, payment processors, shipping carriers, social media platforms, review tools, login integrations, analytics providers, and other third-party technologies or service providers.

We do not own or control these third parties, and we are not responsible for their availability, content, features, policies, security, business practices, or performance. Your use of any third-party website, platform, application, tool, or service is at your own risk and may be subject to that third party’s own terms, privacy policies, and other rules.

The inclusion of any third-party service, integration, feature, or link through the Services does not imply that LERO endorses, guarantees, or is responsible for that third party or for any information, content, products, or services made available by that third party.

To the fullest extent permitted by law, LERO will not be liable for any loss, damage, liability, or issue arising out of or relating to your use of, access to, or reliance on any third-party websites, services, tools, integrations, content, or providers.

12. Disclaimer of Warranties

Except for the express 30-Day Limited Warranty described in our separate 30-Day Limited Warranty page, and except for any rights that cannot be lawfully disclaimed or limited under applicable law, the Services and all content, features, and materials made available through the Services are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, LERO makes no representations or warranties of any kind, express or implied, regarding the website or Services, including that the Services will be uninterrupted, timely, secure, error-free, accurate, reliable, free of harmful code, or that defects will be corrected or that the Services will always be available.

Except for the express 30-Day Limited Warranty and except as otherwise required by applicable law, LERO makes no other express warranties regarding the products sold through the Services.

To the fullest extent permitted by law, any implied warranties that apply to products sold by LERO, including any implied warranty of merchantability or fitness for a particular purpose, are limited in duration to the applicable 30-day warranty period.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

LERO is not responsible for product issues, damage, loss, or other problems arising from misuse, abuse, improper handling, improper storage, unauthorized modification or repair, use with incompatible devices, chargers, accessories, or power sources, or continued use of a product after damage, malfunction, or unsafe conditions become apparent.

13. Limitation of Liability

To the fullest extent permitted by law, LERO and its owner, operators, affiliates, service providers, and partners will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to the Services, any content made available through the Services, or any product purchased from us, including without limitation any loss of profits, loss of revenue, loss of savings, loss of data, loss of use, loss of goodwill, business interruption, or replacement costs, even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, the total liability of LERO and its owner, operators, affiliates, service providers, and partners for any claim, loss, damage, or cause of action arising out of or relating to the Services or any product purchased from us will not exceed the amount you actually paid for the specific product or order giving rise to the claim.

The limitations in this Section apply regardless of the form of action, whether in contract, tort, strict liability, statute, or otherwise, and even if any limited remedy fails of its essential purpose.

Nothing in these Terms excludes or limits any liability that cannot lawfully be excluded or limited under applicable law.

14. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless LERO and its owner, operators, affiliates, service providers, and partners from and against any third-party claims, actions, liabilities, damages, losses, judgments, settlements, penalties, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

  • your breach of these Terms;

  • your unlawful, fraudulent, abusive, or unauthorized use of the Services;

  • your violation of any law, regulation, or third-party right;

  • your misuse of LERO’s branding, content, product listings, images, or other intellectual property;

  • your unauthorized resale, redistribution, or commercial use of products purchased from us; or

  • any reviews, comments, testimonials, photos, submissions, or other content you provide or make available through the Services that infringes, misappropriates, defames, violates, or otherwise harms the rights of any person or entity.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, and in that event, you agree to cooperate with us in the defense of that matter.

15. Governing Law and Disputes

These Terms, and any dispute, claim, or controversy arising out of or relating to the Services, these Terms, or any product purchased from LERO, will be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

Before filing any formal legal action, you agree to first contact us at lerocables@gmail.com and give us a reasonable opportunity to try to resolve the issue informally.

To the fullest extent permitted by law, any legal action or proceeding arising out of or relating to these Terms, the Services, or any product purchased from LERO must be brought exclusively in the appropriate state or federal courts located in New York, and you consent to the personal jurisdiction and venue of those courts.

Nothing in this Section prevents either party from bringing an individual claim in small claims court if the claim qualifies and the matter remains within that court’s jurisdictional limits and rules.

16. Changes to These Terms

We may update or revise these Terms from time to time for operational, legal, regulatory, or other business reasons. If we make changes, we will post the updated version on this page and update the “Last updated” date above.

Any changes to these Terms will apply prospectively from the date the updated Terms are posted, unless otherwise required by applicable law. Orders already placed before the effective date of any updated Terms will continue to be governed by the version of the Terms that was in effect at the time the order was submitted.

Your continued use of the Services after updated Terms become effective constitutes your acceptance of those revised Terms with respect to future use of the Services.

17. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the remaining provisions will remain valid and enforceable to the fullest extent permitted by law.

18. Entire Agreement

These Terms, together with our Privacy Policy, our separate 30-Day Limited Warranty, and any other policies or terms expressly incorporated by reference, constitute the entire agreement between you and LERO regarding your use of the Services and your purchases from us, except as otherwise required by applicable law.

19. Contact Information

If you have any questions about these Terms, or if you need help with an order, return, refund, warranty claim, or other matter relating to the Services, you may contact:

LERO, a sole proprietorship owned by Leroy Herrick III
Email: lerocables@gmail.com

20. No Waiver

Our failure to exercise or enforce any right, remedy, or provision of these Terms does not constitute a waiver of that right, remedy, or provision.

21. Survival

Any provisions of these Terms that by their nature should survive termination, cancellation, or completion of your use of the Services or any purchase from us will survive, including without limitation provisions relating to intellectual property, returns, refunds, warranty limitations, disclaimers, limitation of liability, indemnification, governing law, dispute resolution, and any payment obligations.